Refund policy
Refund policy
Return Window
We offer a 30-day return window from the date your order is delivered.
Return Eligibility
To be eligible for a return:
- Item must be unused, unworn, and in original condition
- Original packaging and tags must be included
- Proof of purchase is required
Non-Returnable Items
We do not accept returns on:
- Final sale items
- Items damaged through customer use
- Items without original packaging or tags
Return Shipping
We offer free return shipping for eligible returns. We will provide return instructions and a return label when your request is approved.
Refunds
Once your return is received and inspected:
- You will be notified of approval or rejection
- Approved refunds are processed to your original payment method within 5–10 business days
Original shipping costs (if any) are non-refundable unless the item was defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at support@vantasupplyy.com with photos.
We will offer a replacement or full refund depending on the issue.