Refund policy

Refund policy

Return Window


We offer a 30-day return window from the date your order is delivered.


Return Eligibility


To be eligible for a return:


  • Item must be unused, unworn, and in original condition
  • Original packaging and tags must be included
  • Proof of purchase is required


Non-Returnable Items


We do not accept returns on:


  • Final sale items
  • Items damaged through customer use
  • Items without original packaging or tags


Return Shipping


We offer free return shipping for eligible returns. We will provide return instructions and a return label when your request is approved.


Refunds


Once your return is received and inspected:


  • You will be notified of approval or rejection
  • Approved refunds are processed to your original payment method within 5–10 business days


Original shipping costs (if any) are non-refundable unless the item was defective or incorrect.


Damaged or Incorrect Items


If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at support@vantasupplyy.com with photos.


We will offer a replacement or full refund depending on the issue.